Customer Feedback

We work hard to make sure all of our customers are well taken care of and stoked with their new toys or rental experience. We take great satisfaction in being able to listen to our customers and helping them find gear that will work well for them.  Here is just a bit of feedback we’ve gotten from customers in the last year…

Thank’s for everything.  It is an awesome board.  I hope to ride it  this weekend.  From start to finish the whole transaction went as promised/expected.  That’s good service/business, and I appreciate it!! – CJ

Thanks for the killer deal! Buck and I are stoked with our new paddles – way better than the fiberglass ones we were using! And Jake is a super salesperson – knowledgeable, helpful and fun!  – Jerry

Many thanks for the sail. It was a pleasure dealing with you. From the moment I started shopping for my rental gear a couple of months ago, going finally to Maui to your shop, up to the shipping of the sail, everybody at Second Wind Maui were just extremely nice. Thanks to all of you and keep up your good work! – Martin L.

Thanks for all the help & advice as ever – you guys really made my holidays so enjoyable the last couple of years  – John H.

Thanks to everyone at Second Wind – Bill J.

Hi Ralf, Thanks for your help & look forward to maybe seeing you in the water- Alan S.

I came to Second Wind and bought a great board at a great price & surfed for a week, then sold it back to them.  I had great service and got a lot of info on local stuff & breaks  – Blake H.

“Love the new board & very thankful for another high performance water toy!Scott L.

Big Mahalo’s to you for accommodating our needs.  Jake was more than helpful and we walked away extremely satisfied – Mike A.

Guys, Thanks for the friendly service during my last windsurf trip to Maui – Pierre C.

Thanks Again Guys!  The boards arrived in great condition – Neil T.

Just in case anyone asks you about the 9′0 C4 I have been having a blast surfing it and SUP, both!  I am glad I bought it.  Thank you for the great price. – Kerry B.

We really liked our stay and enjoyed ourselves at your shop, as you may have noticed by our frequent stops!  Greetings to the whole awesome staff from the others too  – Daniel & friends from Germany

One of your employees saved my 9′1 gun from certain doom this morning on the rocks at Big Lefts after my leash broke. – Blair T.

Howdy Ralf, Just wanted to tell you the harness worked great and the ribs don’t hurt too bad.  It’s fun to sail again! – John K.

love my new board, it rips!  Thanks for the great deal and stellar customer service!  You guys are awesome.  See ya in the water.  – Chris K.

Awesome session at Upper Kanaha today, great to be back, thanks again for helping me out getting set up!  – Kevin S.